After placing an order you can pay for it with Visa or MasterCard, PayPal, Bank transfer or by invoice.
If you have chosen "Offline payment" method, then you will have to transfer the amount of the order to our bank account within 14 working days as of the day of placing the order. Our bank account number is indicated in the invoice, which can be found under your personal account in the My orders section opposite the order. Attention! According to legislative requirements, we can’t accept payment if: • the order has been placed in the name of a natural person, while it is being paid up for by a legal party; • the order has been placed in the name of legal person A, while it is being paid up for by legal party B; • the order has been placed in the name of a legal person, while it is being paid up for by a natural party. Attention! You can’t use a credit card in the following cases: • the card number has been entered into the Stop - list (you can use the card again after it has been excluded from the Stop-list); • the card has expired; • the card has been blocked at the Customer’s request or at the direction of the Bank (authorized credit card payment transactions blocking); • lack or shortage of funds on the bank account necessary for conducting card transactions; • no connection with the bank.
3.How can I find out about the status of my order?
After you have placed the order we will send you an e-mail, confirming that the order has been accepted. In addition, we will provide you with updates concerning changes in the status of your order by e-mail. Please note that SaunaInter doesn’t bear any responsibility for the work of post servers and anti-spam filters. This is why if you haven’t received an e-mail from us due to some reasons, you can always find the information about the status of your order in your personal space at our website under the My orders section. In order to get access to this section you need to enter your username and password.
Thus, you can view the following statuses of your order:
• Placed • In Process • Paid • Shipped • Cancelled • Refunded • Requested – the delivery price enquiry has been placed • Responded – the answer to the delivery price enquiry has been provided
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