STANDARD WARRANTY CONDITIONS:
1. The warranty period depends on the type of product and can range from 1 month to 24 months.
2. The guarantee applies to:
* Sauna heaters /electric and wood stoves/
* Electric steam generators.
* Control panels for saunas and associated electrical devices.
* Electrical equipment for infrared saunas.
* Doors for saunas.
* Chimneys and their components.
* Prefabricated saunas.
3. The warranty does not apply to components that are considered consumables and wear out quickly / electric lamps and shades /
4. Activation of the guarantee begins on the date of receipt of the goods.
5. The service guarantee does not apply to goods with opening marks, mechanical damage and goods repaired in other service centers.
6. Legal entities are subject to the manufacturer's warranty. Typically this is 1 year from the date of purchase, but can range from 3 months to 1 year depending on the product and manufacturer. When purchasing a product, a legal entity sees the same warranty period on the product as the end consumer.
WARRANTY 3 YEARS
Additional guarantee for private customers of SAUNAINTER
We trust in the quality of our partners' goods and extend their factory warranty by 2 years + 1 year.
We value our customers and are always ready to help you via chat, phone or email. If a product is delivered to you with damage or poor quality, we guarantee the possibility of an exchange or refund.
All products on our website have the necessary certificates and licenses that comply with EU legislation.